It’s not just you or your internet connection if you can’t connect to Spotify or Discord. On Tuesday afternoon, both services reported issues. However, there doesn’t appear to be any sort of big DNS or Amazon Web Services (AWS) issue this time.
Sure, Apple’s event servers are still up and running, and we still have access to security cameras and robot vacuums, but the synchronicity is still strange.
According to Discord, after restarting its streaming service to fix one issue, a new issue caused a failure of its API, which they were still investigating as of around 30 minutes ago. “We’re looking into it,” the Spotify Status account tweeted at 1:22 p.m. ET, but gave no more specifics about what’s going on.
Spotify Status tweeted at 2:39 p.m. ET that things are looking much better, and we’ve heard indications that most customers are back online.
Discord’s status page stated that “work has begun on restoring service,” and that service has now been restored as of 4:01 p.m. ET, linking the problems to a fault with a malfunctioning Google Cloud component that they had to work around.
Digging In More Details
Spotify didn’t elaborate, but a case study published by Google Cloud shows they’re also a customer, which could explain why both services are experiencing troubles.
The Google Cloud status page indicates the same buggy update to the Traffic Director component that Discord mentioned, as well as a chronology that corresponds to both services’ goofy phase until it was reportedly reverted back to a workable version. It wasn’t AWS or DNS this time; it was just Google.